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Refunds & Cancellation Policy

Refunds and Cancellation policies:

There are no refunds for digital downloads. We will problem-solve with you any technical issues from our end to make sure you have a copy of your purchase. Consultation calls will be charged a cancellation of fee of $25.00 when provided with 24 hours prior written notice of cancellation. No shows will be charged the full consultation fee.

If you have any questions about your products, please feel free to contact us at team@smartersteps.com.

Please review our additional policies below:

Subscribe to view our FREE Webinar

"How to Save Time and Develop Legally Compliant IEP Goals"

“How to Save Time and Develop Legally Compliant IEP Goals” is the overview webinar of the S.M.A.R.T.E.R Steps® system.  Learn this easy 7-step prompting system to gain a solid foundation on how to develop goals for optimal outcomes for children with IEPs. This webinar is for everyone: parents, advocates, school staff, administrators, college students, and university instructors.  This webinar is 1 hour and 30 minutes in length. This is an example of our SMARTER series recorded webinars available through our membership program.

You'll be redirected to our FREE webinar upon sign-up!



9 East Ridgeley Rd.
Columbia, Missouri 65203



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